MEMBER FAQ

會員常見問題

*give a girl the right shoes and she can conquer the world.

  • Q1: How to become a D+AF member?
  • A: 【A│Register via your facebook/LINE account】
    【B│Register directly on the D+AF official website】
    【C│Use first-time purchase to check out, you will automatically be added as a member】
    Click here for shopping instructions
  • Q2: How to modify member information or password?
  • A:
    step01.
    Member
    step02.
    Change info.
    step03.
    Save changes
    • Log in e-mail cannot be modified as it is bound to the system.
    • Date of birth is related to VIP discount and can only be modified once.
  • Q3: How to reset my password?
  • A: Please enter your e-mail via 【Member login→Forget password,】 D+AF will send a password reset e-mail to your account. Please click the link provided in the e-mail to reset your password.
  • Q4: What to do if I forgot which e-mail I used to register?
  • A: You're welcomed to contact D+AF customer service, and we'd be happy to assist you.
    E-mail: service@daf-shoes.com
    Number: +886-2-22261869 / +886-2-77315269 / +886-917-958-118
    LINE@ ID: @dafshoes
    Customer service hours: 09:00-12:00, 13:00-18:00 GMT+8 (excluding weekend and national holidays).
  • Q5: How to subscribe D+AF newsletter?
  • A: Please Enter your e-mail via 【Home→Subscribe,】 then you have successfully subscribed to our online newsletter!
  • Q6: How to cancel my subscription to D+AF newsletter?
  • A: Please enter your e-mail via 【Home→Subscribe,】 then select 【Cancel subscription】 to cancel the subscription to our online newsletter!