Q&A


How to edit member personal information and password?

step01.
Login to Member Account
step02.
Edit Information
step03.
Confirm
step04.
Done

  • ※ Log in e-mail cannot be modified as it is bound to the system.

  • ※ Date of birth is related to VIP discount and can only be modified once.





Forgot password, how to reset it?

  • • Please enter your e-mail via 【Member login→Forget password,】 D+AF will send a password reset e-mail to your account. Please click the link provided in the e-mail to reset your password.

  • • For FACEBOOK or LINE quick login, please reset the password via FACEBOOK/LINE member account.





What to do if I forgot which e-mail I used to register?

  • Please contact us via email or customer service hotline for assistance.


  • Email: service@daf-shoes.com

  • Customer Service Hotline: 02-22261869 / 02-77315269 / 0917-958-118

  • Line ID: @dafshoes

  • Customer service hours: 09:00-12:00, 13:00-18:00 GMT+8 (excluding weekends and Taiwan National holidays).





How to subscribe D+AF newsletter?

• Subscribe to D+AF newsletter

  • Fill in your email on the【Subscribe】section on the bottom of the homepage, and click [Submit].


• Cancel my subscription to D+AF newsletter

  • Fill in your email on the【Subscribe】section on the bottom of the homepage, and click [Unsubscribe].





Where is D+AF store?

  • D+AF DunHua Store is located in East district of Taipei.
    Address: No. 61, Lane 161, Section 1, Dunhua South Road, Da An District, Taipei City, Taiwan.
    Working Hours: 14:00~21:30
    Welcome to D+AF shoe store and get your perfect pairs of shoes now!